In a word: "Yes". We have worked hard to support the widest array of devices and browsers out there. That is one of the greatest features of Fleet Watchdog and a basic design requirement we had from the very beginning! Make it as easy for the driver and the Company as possible.
To change your password, your Companys' administrative contact person needs to contact us here.
Thank you for your interest in our service! You can sign up by either filling out your information here or by calling us at 417-763-6978.
No, at this time, there is no way to remove an entry.
The basic overview is this ... 1) A driver takes a picture with their cellphone. 2) That picture is 'attached' to either an email or a text message on the cellphone. 3) The picture is transmitted to your companys' Fleet Watchdog email address. 4) Your Companys' users can view, sort, forward and set up alerts, etc. by logging into the Fleet Watchdog website.
Your Company can setup alerts based on how many hours it has been between received driver entries. This is done in the Admin page at the top under "Company Information". Set your Time Interval (in hours). The alerts are shown on the Entries Page at the top. Also, you can have those alerts automatically sent to an email address at a set time, once per day. To do that, on the Admin Page, for the User you want these alerts to be sent to, put their email address in the "Alert Email" column. You'll also need to select which days you want the alerts to be sent on and the time to do so.
With companies and drivers often operating across timezones, there's a need to keep the times shown on the Entries Page 'normalized' to one timezone. This makes it easy for the website user to know that an entry was made before/after another one across timezones.
You sure can! On the Admin Page, at the top under Company Information, set the Driver alert after hours to 0 (zero). Or, if you want the alerts to show on the website but not be automatically sent to an email address, remove any email addresses for each Users' Alerts Email column.
Because many drivers either 1) Use multiple phones (like a spouses sometimes?) or may want to send Entries by email address sometimes but then by text other times. Having the option is very usefull!
Just above the Alerts section is a line of boxes and buttons that allow you to sort your Entries list the way you want to. We provide such sorting items as "Select a Day" or a "Range" of days along with selecting a "Driver". You can even select a combination of them! Once you've decided on how you want to sort your list, click on Filter It !. To clear your sort / filter, just click on Clear It ! and the Entries list will default to all drivers within the past 3 days.
Picture Data is very dependent on the cellphone settings. Here are a few things to check ... 1) Is the GPS / Location radio on? It must be on before a picture is taken. 2) Has the GPS / Location radio gotten a "fix" from the satellites? Sometimes, it takes a few minutes for your cellphone to get a fix from 3 or more satellites. 3) Does your camera app support tagging your photos with the GPS / Location information? If it doesn't, try a different app. 4) Is your camera app setup to tag your GPS / Location information? Just because the GPS / Location radio is on, and the camera app supports it, doesn't mean that setting is set to "On". 5) Finally, there are some instances, especially with texting, that GPS / Location information is stripped from the photo because of "Compression" or "Resizing" due to restrictions on email or texting limits on your provider or account.
Being the nature of email and texting, it isn't always immediate. Depending on many factors and companies along the long line from your cellphone to our servers, it can take mere seconds to hours for that entry to show up on in your list. The most common cause is due to not having that drivers' exact email address or texting cellphone number / provider information setup before that email gets to the Fleet Watchdog service.
The Notes column on the Entries Page can be any text you'd like for the driver to send to you. It is picked up from the drivers' Subject line and parts of the message Body but is limited to 40 characters. Common uses are: Truck # that the driver is using right then; Quick load or pickup information; Road conditions